Never miss another enquiry.
The Fuzzy Logic AI Agent answers phone calls and replies to messages in seconds across text, email, WhatsApp, Facebook, Instagram and your website chat, using your own business information. It answers questions, qualifies leads and books them into your calendar, then hands over to your team. On Framework, £329 + VAT a month.
- Answers calls & messages 24/7
- Books appointments
- Hands over to your team
- Unlimited users & contacts
- 01Replies in seconds, day or night
- 02Trained on your business information
- 03Books into your calendar
- 04Qualifies leads before you call
- 05Hands over to your team
- 06Plus everything in Fusion
The first business
to reply usually wins
People contact two or three businesses and go with whoever answers first. After 6pm, at weekends and when you're on a job, nobody's there to reply. An AI receptionist answers every enquiry straight away, so you stop losing work to faster competitors.
A receptionist that
never clocks off
Replies in seconds
Answers enquiries across text, email, WhatsApp, Facebook, Instagram and website chat, any time.
Knows your business
Uses your own information, prices and FAQs, so answers are accurate and on-brand.
Books appointments
Offers available slots, collects details and books straight into your calendar.
Qualifies leads
Asks the right questions first, so you only spend time on serious enquiries.
Answers your phone
With Voice AI it picks up calls, answers questions, takes details and books appointments. If a call is missed, it can follow up by text or WhatsApp.
Hands over cleanly
When a person is needed, it hands over, and you see the whole conversation in the inbox.
What it does for you
Trades: quotes out of hours
Enquiries at 9pm get an instant reply, a few questions about the job and a site visit booked.
Clinics: bookings at any hour
Patients book themselves in by chat or text, even when reception is closed.
Consultants: qualify before the call
The AI Agent checks budget and needs, then books only the right people into your diary.
The AI Agent comes with Framework
Framework includes an unlimited AI Agent (fair use) plus everything in Fusion: work management, WhatsApp, the CRM, bookings, invoicing and automations, with unlimited users and contacts. Not sure it's for you? Book a free call and we'll show you it working.
- FrameworkEverything in Fusion, plus an unlimited AI Agent (fair use) that replies and books for you, day or night.£329 + VAT/month
- FusionEverything in Flow, plus work and project management for your team.£199 + VAT/month
- FreedomThe core app: CRM, bookings, invoicing, workflows and funnels. 14-day free trial.£99 + VAT/month
- Get Framework What else do I get?
Live in 3 steps
Book a free call
We'll show you the AI Agent working and check it's right for your business.
Teach it your business
Add your services, prices, opening hours and FAQs. We'll help you set it up.
Switch it on
Turn it on for the channels you choose, and watch every enquiry get a reply.
AI receptionist FAQ
What is an AI receptionist?
An AI receptionist answers your enquiries automatically, any time of day. In Fuzzy Logic App, the AI Agent replies to messages, answers questions using your own business information, qualifies leads and books appointments, then hands over to your team.
Which channels does it cover?
Phone calls (with Voice AI), text (SMS), email, WhatsApp, Facebook, Instagram and your website chat. If a call is missed, the conversation can continue by text or WhatsApp.
Can it answer phone calls?
Yes. With Voice AI it can answer your business calls, answer common questions, take the caller's details and book appointments, then pass the call notes to your team. Voice AI is included in Framework (£329 + VAT a month). Book a free call to hear it working.
Which plan includes it?
The AI Agent is unlimited (fair use) on Framework, £329 + VAT a month, and Voice AI for phone calls is included. Book a free call to see it working first.
Will it say the wrong thing?
It answers using the information you give it, follows your rules, and hands over to a person when it isn't sure. You can read every conversation in the inbox.
Can it book appointments?
Yes. It offers available slots from your calendar, collects the customer's details and books them in.
Does it replace my team?
No. It handles the first reply and the routine questions, so your team can spend their time on the work and the conversations that need a person.
Where can I get help?
Chat to us using the bubble on this page, message us on WhatsApp, call 01634 919119 or email [email protected]. You can also book a free call with one of our experts.
Reply first,
win more work
An AI Agent that answers every enquiry and books appointments, plus everything in Fusion, with unlimited users and contacts. Framework is £329 + VAT a month, with no contract.
